How can we help you?
Frequently Asked Questions
Who can support my products?
What are your hours of operation?
Hours of Operation
EST – Eastern Standard Time
Monday 8:00 a.m. – 8:00 p.m.
Tuesday 8:00 a.m. – 8:00 p.m.
Wednesday 8:00 a.m. – 8:00 p.m.
Thursday 8:00 a.m. – 8:00 p.m.
Friday 8:00 a.m. – 8:00 p.m.
Saturday – Closed
Sunday – Closed
Where can I download drivers?
What software's do the products integrate with?
Almost all imaging software’s.
Click here for more information.
How to purchase?
What are your current promotions?
Join our mailing list to find out!
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How do I register for warranty?
Most of our hardware comes with a two-year limited warranty and complimentary technical support. To extend your coverage further, contact your local support provider.
If you have questions about warranties feel free to contact our customer support team:
or contact your local support provider.
Click here to fill up the warranty registration form.
Are your products FDA registered?
Where is technical support based?
What can we help you with?
Our products are designed to be incredibly simple to use. Nevertheless, there may be times that you could use a little help.
Speak to an expert now. Whether by phone, chat, or email we’re ready to help you with all of your product questions and issues.
Contact our customer support team located in both East and West coast: