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Support

How can we help you?

Frequently Asked Questions

Who can support my products?

What can we help you with?

Whether by phone, chat, or email we’re ready to help you with all of your questions. 

Contact our customer support team:

Phone: 1-844-789-5050
E-Mail: support@gooddrs.us

What are your hours of operation?

Hours of Operation

EST – Eastern Standard Time

Monday 8:00 a.m. – 8:00 p.m.
Tuesday 8:00 a.m. – 8:00 p.m.
Wednesday 8:00 a.m. – 8:00 p.m.
Thursday 8:00 a.m. – 8:00 p.m.
Friday 8:00 a.m. – 8:00 p.m.
Saturday – Closed
Sunday – Closed

 

Where can I download drivers?

Click here to go to the downloads/support page

Find out how to get additional technical support and hardware service options for your products.

 

What software's do the products integrate with?

Almost all imaging software’s.
Click here for more information.

How can I schedule an appointment or demo?

Speak to an expert now.

Whether by phone, chat, or email we’re ready to help you with all of your Polaroid questions. 

Contact our customer support team:

Phone: 1-844-789-5050
E-Mail: support@gooddrs.us

How to purchase?

Find Authorized Dealers

gooddrs.us is a convenient place to find a local dealer to purchase our Healthcare products and accessories.

Use our dealer locator to find an authorized dealer or contact our customer support team here to get started today:

Phone: 1-844-789-5050
E-Mail: support@gooddrs.us

What are your current promotions?

Join our mailing list to find out!

Sign up to our newsletter and get our latest news, new product announcements, exclusive offers, sales and more!

Sign up today by clicking here

How do I register for warranty?

Hardware Warranties

Most of our hardware comes with a two-year limited warranty and complimentary technical support. To extend your coverage further, contact your local support provider.

If you have questions about warranties feel free to contact our customer support team:

Phone: 1-844-789-5050
E-Mail: info@gooddrs.us,

or contact your local support provider.

Click here to fill up the warranty registration form.

Are your products FDA registered?

Safety is our priority

All Class ll products are FDA registered.

Contact our customer support team for additional information:

Phone: 1-844-789-5050
E-Mail: support@gooddrs.us

Where is technical support based?

What can we help you with?

Our products are designed to be incredibly simple to use. Nevertheless, there may be times that you could use a little help.

Speak to an expert now. Whether by phone, chat, or email we’re ready to help you with all of your product questions and issues.

Contact our customer support team located in both East and West coast:

Phone: 1-844-789-5050
E-Mail: support@gooddrs.us

How to become an Authorized Dealer?

How to buy and sell our products.

If you are a business, educational or government institution please contact our corporate dealer sales department:

Phone: 1-844-789-5050
E-Mail: support@gooddrs.us

Customer Support

Question about an order?
You can contact our Customer Support team here:

We're here to help.

Get in touch with our customer service team.

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